Media monitoring for government PR teams.

Know which regional issues are gaining traction before leadership asks. For ministries, agencies (K/L), law enforcement and regional governments (Pemda) in Indonesia.

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The challenges government PR faces today.

Public issues move faster than coordination meetings.

  • Regional issues are spotted too late

    Citizen complaints often surface first on regional news portals and social media, and only later reach national media. By then, there is little room to respond.

  • Manual clipping eats up time

    The team collects links, pastes screenshots and compiles a recap every morning. Time goes into gathering, not analysis.

  • Leaders need short answers

    Leaders don't read hundreds of links. They need to know which issues are rising, how widely, and what action is recommended.

How Qola helps.

  • 360° Monitoring

    National news, regional news and six social media platforms in one feed. Filter by source, keyword or sentiment.

  • Sentiment in Bahasa Indonesia

    Every mention is labeled positive, neutral or negative in its Indonesian context, with a 0–10 influence score for its source.

  • Early warning and geographic insights

    Spikes in negative mentions and newly affected regions are flagged as anomalies, giving the team time to prepare a response.

  • Leadership reports

    PDF, Excel or infographic reports with the components you choose, ready for leadership meetings without reworking.

Start with your institution's keywords.

One project per institution or program, holding the keywords that capture what you want to hear from the public.

  • Programs and servicesFlagship programs, public services, and the words citizens use when they complain or praise.
  • Leaders and spokespeopleAI recognises people, organisations and places in every mention, including who is quoted as a spokesperson.
  • ExclusionsDrop stories with a similar name that are unrelated, so the feed stays free of noise.
ProjectProvincial Transport Agency
Keywords
angkutan mudikterminal busuji KIRKadishub
Must include
provinsidishub
Exclude
gamefilm
Sources
Online news · X · Instagram · Facebook · TikTok · YouTube · Threads
Language
Indonesian
Sample settings. Data is refreshed several times a day.

What goes into the daily leadership report.

Daily and weekly reports are generated automatically with data up to the previous day. Sections you don't need can be switched off.

  1. Insight summaryWritten by AI in Indonesian: the main issues, unexpected findings, and policy or strategy recommendations.
  2. Mention volumeMentions per day and per platform, so you can see when an issue starts to rise.
  3. SentimentThe share of positive, neutral and negative mentions, with examples of each.
  4. Topics and storiesPopular topics, top keywords, and the most discussed and latest stories.
  5. Sources and recommendationsThe most active outlets and accounts with their influence scores, closing with content recommendations for the PR team.

Also available as Excel and a PNG infographic.

A morning with Qola.

  1. 07:00

    The daily report is ready: top issues, sentiment, and the media covering them most.

  2. 09:30

    An alert comes in: complaints about a public service are picking up in one regency. The team opens the geographic insights.

  3. 10:15

    The AI Assistant summarizes what triggered it. A Qola analyst helps prepare talking points.

  4. 11:00

    Leadership receives a one-page brief with recommended actions.

Illustrative workflow, not a client case study.

Blog

Further reading.

Guides and insights from the Qola team.

All articles

Frequently asked questions.

Does Qola monitor regional media?

Yes. Qola monitors national and regional online news, plus X, Instagram, Facebook, TikTok, YouTube and Threads, in a single feed.

Can our data stay within our institution's environment?

Yes. The Qola Sovereign tier runs on your institution's private cloud or on-prem, so sensitive data stays in your environment.

What do we need for procurement?

Our team prepares the proposal, technical specifications and security documents. Pricing is provided in the proposal. Contact our team to get started.

Is analyst support available?

Yes. On the Qola Command tier, Qola analysts work with your PR team to prepare analysis, response briefs, talking points and key messages.

How often is the data refreshed?

Several times a day. By default each keyword is refreshed about every 4 hours, and online news about every 2 hours. Daily reports use data up to the previous day.

Can we monitor a specific leader or public figure?

Yes. Add the name as a keyword. AI also recognises people, organisations, places and spokespeople in every mention, so you can see who is quoted and where.

Ready to start?

See your institution's issues in Qola.

We'll prepare a demo with your institution's program keywords and regions.

Book a demoSee a sample brief