Hear, understand, and respond to public issues.

Monitoring, sentiment analysis, early warning, and reports for government PR teams, state-owned enterprises (BUMN), and corporates.

360° Monitoring

No important issue slips through.

National and regional news, X, Instagram, Facebook, TikTok, YouTube, and Threads flow into one feed. Filter by source, keyword, or sentiment.

  • One feed for news and six social platforms
  • Filter by source, keyword, and sentiment
  • An influence score of 0–10 for every source

Monitoring

MentionsTrack media conversation for the Your Brand project · Sample data
PNational news portalNews · 1 hour ago
Your Brand launches 24-hour customer service in five cities
Reach7,082Score9/10Posted09:12
Positiveyour brandView details
XSocial media accountX · 3 hours ago
Two days and my order still hasn't arrived, and customer service hasn't replied
Reach1,240Score3/10Posted07:40
NegativedeliveryView details
Data Sources
  • X1,204
  • Instagram860
  • YouTube96
  • TikTok412
  • Facebook230
  • News2,318
  • Threads74

Language & Sentiment Analysis

Read public voices the way people actually talk.

Every mention is labeled positive, neutral, or negative in the context of Bahasa Indonesia. See the share per channel and how it shifts from day to day.

  • Sentiment labels that understand Bahasa Indonesia
  • Sentiment share per channel: news and social media
  • Mention and reach trends, daily to monthly
AnalyticsOverview, 25 Sep – 1 Oct 2026 · Sample data
Total mentions4.7K
Total reach11.6M
Social media sentiment
  • 1.4KPositive
  • 550Neutral
  • 169Negative
News sentiment
  • 1.6KPositive
  • 809Neutral
  • 175Negative

Early Warning

Your team knows first and has time to prepare a response.

Spikes in negative mentions and newly affected regions are flagged as anomalies, with recommended next steps.

  • Issue spikes and new regions flagged automatically
  • Top topics summarised by AI every day
  • Suggested response steps for every issue
InsightsDaily · 2 Oct 2026 · Sample data

Anomalies

Spike in negative mentionsThe delivery topic rose 214% in 24 hours, mostly from X.

New regionComplaints are starting to appear in Sumatera Utara.

Recommendations

Post delivery estimatesBy region, on official channels.

Reply to the top complaintsInclude tracking numbers.

Leadership Reports

Ready to present, no reworking needed.

Choose components, then download as PDF, Excel, or infographic. Data is available up to the previous day (D-1).

  • Choose the components that go into the report
  • Summary and insights written automatically
  • Data available up to the previous day (D-1)

FormatsPDFExcelInfographic

Report ConfigurationChoose the data components to include in the document · Sample data
PDF ReportExcel ReportInfographic Report

Summary & Statistics

  • Summary & InsightsAutomatic summary
  • General StatisticsMedia performance metrics
  • Sentiment ChartSentiment analysis
  • By KeywordAnalysis by keyword
Download PDF Report

Ready to start?

Know sooner.
Understand deeper.
Respond with precision.

We prepare the demo around your organization's own issues and keywords, not sample data.

Book a demoSee a sample brief